Kriari Taormina Consulting & Management
Consulting & Management is the business branch of Kriari Taormina which for years has been dealing with the organization, consultancy and management of services for accommodation facilities of all kinds, from hotels to resorts, from restaurants to large hotel chains.
The versatility, professionalism, internal coordination and constant quality control of the services offered allows Kriari Taormina to become the ideal partner to entrust the management of the services of each accommodation facility.
Kriari Taormina Consulting & Management develops each project according to the client’s expectations, paying great attention to timing, logistics, budget and the business objectives to be met. It offers complete services ranging from the organization of the accommodation facility by following the operators meticulously, to the housekeeping service, from technical support in terms of marketing to catering management which is entrusted to true professionals in the food & beverage sector.
Kriari Taormina Consulting & Management is close to innovation, both in terms of management techniques and in terms of know-how of the latest innovations in hospitality. It also deals with the stimulating challenge of start-ups and new openings and, upon request, staff training.
Listening to customer requests and preparing tailor-made solutions for each structure is our mission.
Consulting and management of accommodation facilities
Consulting for accommodation facilities is a service that Kriari offers to hotels, resorts, bed and breakfasts, boutique hotels, hostels and other types of accommodation, to improve their operations and to better satisfy customer needs. Kriari Taormina Consulting & Management deals with:
Operational management: consultancy can begin with an in-depth assessment of the operational management of the accommodation facility. This may include reviewing check-in and check-out processes, housekeeping services, maintenance, staff management, reservations and pricing policies.
Human resources: the selection, training and management of personnel are crucial. Hotel staff must be trained to offer the best customer service in managing reservations and resolving problems. Creating a dynamic work environment is equally important to keep a workforce motivated to achieve a unique goal.
Reservation Management: effective reservation management is essential to optimizing occupancy and profitability. The use of reservation management systems (PMS) and synchronization with online booking platforms (OTAs) are often an integral part of the strategy.
Customer Experience: Our consultancy service can help improve the overall customer experience. This may include analyzing customer feedback, training staff on customer service, creating loyalty programs, and implementing additional services to enhance customers’ stay.
Marketing and promotion: consulting can cover marketing strategy, including online presence, online review management, advertising, local partnerships and distribution channel management. This helps you reach a wider audience and increase bookings.
Revenue Management: an important part of the consultancy can relate to revenue management. This includes determining optimal rates based on demand, managing cancellation policies, and maximizing revenue through cross-selling and other strategies.
Housekeeping: we select housekeepers and housemaids, common area workers to create a coordinated daily work program with attention to detail, with coherent work shifts, thus guaranteeing the quality of the relevant services.
Food & Beverage Management: we take care of the complete management of everything related to catering and beverages within any accommodation facility.
Facilities Renovation and Improvement: upon request, we provide advice and suggestions on how to physically improve or renovate facilities to make them more attractive to customers.
Sustainability: an emphasxis on sustainability has become increasingly important in the hospitality industry. Our consultancy can help facilities implement sustainable practices and adopt green initiatives.
Staff training: staff are critical to the customer experience. Our consultancy may include training programs for staff on customer service, communication skills and other skills necessary to ensure high-quality service.
Incentive Trips: Incentive trips are used across several industries and sectors to improve employee motivation, promote business success and create a positive work environment, and it is vital to carefully plan and manage every detail of the trip. Incentive trips are designed to motivate and reward people for their commitment, dedication and success at work.
Excursions: excursions in incentive trips are a key element to make the participants’ experience unforgettable and motivating. Incentive trips are corporate programs that reward a company’s employees or business partners for their success or achievement of specific goals. The excursions on these trips are designed to offer a unique and immersive experience.
Team Building: team building is a process aimed at improving relationships, collaboration and cohesion within a work group or team. This process involves a series of activities and strategies designed to strengthen the bond between team members, improve communication, promote mutual trust, and develop leadership and problem-solving skills.
Transfers: transfers during incentive trips where people from other locations are expected to be present are an important aspect to plan to ensure that the participant experience is comfortable, efficient and smooth. They include airport transfers, excursion transfers, dinner and event transfers, meet and greet and special assistance.
Kriari Conulting & Management s consultancy and management of accommodation facilities can be customized based on the specific needs of the facility. It’s important to work with experienced hospitality consultants who understand the unique challenges and opportunities that hospitality properties face.
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Contacts
Write to us via the contact form or contact us via our contact details, telephone or email: we will meet your needs and desires.
Phone & E-mail
- +39 342 065 7627
- +39 342 065 7627
- info@kriarieventstaormina.it